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AAdvantage Business, American Airlines’ corporate loyalty program, has announced several changes, which should be welcome news for business travelers.

Effective immediately, AAdvantage Business members will now earn loyalty points and AAdvantage miles for bookings made through third-party travel agencies.

This reverses a recent decision to limit earnings to those booking directly with the airline or AA-controlled booking channels. AAdvantage recently reversed this controversial policy for consumer bookings and has now reversed it for corporate bookings as well.

Zach Griff/The Points Guy

Another positive improvement is the introduction of dedicated phone support for AAAdvantage business members, available weekdays by calling 877-229-8278 from 7 a.m. to 7 p.m. Central Time.

as First reported by Travel WeeklyBased on an email communication sent to travel managers, future improvements to the program include:

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  • After this summer: Redeem and manage AAdvantage miles directly from AAAdvantage Business Accounts, without first transferring them to a personal AAAdvantage account, and store payment card details in AAdvantage Business Accounts.
  • By the end of 2024: Redeem and manage shared trip credits As well as show individual company travel policies in AAdvantage Business accounts and grant name change waivers for all travelers registered in the account, companies can transfer tickets between employees.

Currently, AAdvantage Business accounts can earn 1 AAdvantage mile per dollar spent on eligible flights through the AAdvantage Business program. Going forward, travelers will still earn miles as they normally would through the AAdvantage program (5 miles and 5 loyalty points per dollar spent on eligible flights).

Spending on cobranded business credit cards, eg Citi® / AAAdvantage Business™ World Elite Mastercard® (see Rates and Fees), miles are earned toward the AAAdvantage Business account, not the individual AAdvantage account. However, individuals will earn 1 additional loyalty point per dollar spent on eligible American Airlines purchases on their personal account when spending on a business cobranded card.

It’s a way to reward both businesses and business travelers for booking their corporate travel through the AAAdvantage Business Program; Hopefully, these recent improvements make the program more attractive to tourists.

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Editorial Disclaimer: The opinions expressed herein are those of the author alone, not of any bank, credit card issuer, airline, or hotel chain, and have not been reviewed, approved, or otherwise endorsed by any of these entities.

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